Resolution amending Resolution 26 of 2018, a resolution authorizing the Department of Innovation and Performance to enter into a Contract or Contracts with Qscend Technologies, Inc. for the purchase of Constituent Relationship Management (CRM) software services necessary for the operations of the City's 311 Response Line for a period of five years (2014, 2015, 2016, 2017, 2018), total cost not to exceed $162,600.00,” by extending the term for one additional year (2019) and by increasing the authorized amount by $53,595.30 for a total of $264,918.30.