Resolution amending Resolution No. 31 of 2020, authorizing the Department of Innovation and Performance to enter into a Contract or Contracts with Qscend Technologies, Inc. for the purchase of Constituent Relationship Management (CRM) software services necessary for the operations of the City's 311 Response Line by extending the term for three additional years and by increasing the authorized spending amount by One Hundred Seventy-Three Thousand Nine Hundred Thirty-Eight Dollars and Eighty-Five Cents ($173,938.85).