Resolution amending Resolution 877-2024, authorizing the Mayor, the Director of the Department of Innovation & Performance, and the Office of the Mayor, to enter into an agreement or agreements or amendments thereto with Incapsulate, now doing business as Accenture, to upgrade the City’s Customer Relationship Management (CRM) system and our related capabilities and processes, by increasing the approved amount by Thirty Thousand Dollars ($30,000) for a total cost not-to-exceed One Million One Hundred Twenty-Five Thousand Seven Hundred Fifty-Five Dollars and Thirty-Three Cents ($1,125,755.33) over three (3) years, subject to appropriation by City Council in future budget years.